Product Warranty

Comprehensive warranty coverage for your T-Rex Ditcher

Product Warranty Coverage

  • ONE-year warranty from the date of purchase.
  • Three-year warranty on planetary.
  • Covers defects in materials or workmanship.
  • Inspection may be conducted to determine if the issue is due to defects or misuse, accidents, or improper handling (which voids the warranty).

Warranty Services

  • Services must be carried out by Concept Industries Ltd.
  • Only genuine new or re-manufactured parts supplied by Concept Industries Ltd. will be used for repairs.
  • Repairs are provided at no cost for parts and labor.
  • Purchaser is responsible for non-warranty-related service or maintenance.
  • Expenses such as equipment rental, product downtime, or disposal are not covered.

Warranty Registration

  • Warranty begins on the purchase date.
  • Valid only if the registration is completed and submitted within 30 days of purchase.
  • In certain countries (e.g., USA), warranty cards must be submitted to validate coverage before repairs.

Warranty Exclusions

Warranty does not cover:

  • Wear items (e.g., clutches, tires).
  • Failures caused by:
    • Unauthorized modifications or repairs.
    • Accidents, misuse, or improper use.
    • Insufficient or incorrect maintenance.
    • Normal wear and tear.
  • No warranties, express or implied, are provided for tires or other parts not manufactured by Concept Industries Ltd.
  • Warranties for third-party parts or accessories, if applicable, are provided by their respective manufacturers.

Liability Limitations

  • Concept Industries Ltd. is not liable for special, direct, incidental, or consequential damages.
  • Sole remedy under this warranty is repair or replacement of the defective part, at Concept Industries Ltd.'s discretion.

Additional Terms

  • This warranty document represents the entire agreement between Concept Industries Ltd. and the purchaser.
  • No employee or dealer is authorized to provide additional warranties on behalf of Concept Industries Ltd.
  • Concept Industries Ltd. reserves the right to make changes to product design or materials without notice.
  • Changes do not apply to products sold before modifications.

Warranty Claims

For assistance, contact Concept Industries Ltd.

Warranty Inquiry Form

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