Product Warranty
Comprehensive warranty coverage for your T-Rex Ditcher
Product Warranty Coverage
- ONE-year warranty from the date of purchase.
- Three-year warranty on planetary.
- Covers defects in materials or workmanship.
- Inspection may be conducted to determine if the issue is due to defects or misuse, accidents, or improper handling (which voids the warranty).
Warranty Services
- Services must be carried out by Concept Industries Ltd.
- Only genuine new or re-manufactured parts supplied by Concept Industries Ltd. will be used for repairs.
- Repairs are provided at no cost for parts and labor.
- Purchaser is responsible for non-warranty-related service or maintenance.
- Expenses such as equipment rental, product downtime, or disposal are not covered.
Warranty Registration
- Warranty begins on the purchase date.
- Valid only if the registration is completed and submitted within 30 days of purchase.
- In certain countries (e.g., USA), warranty cards must be submitted to validate coverage before repairs.
Warranty Exclusions
Warranty does not cover:
- Wear items (e.g., clutches, tires).
- Failures caused by:
- Unauthorized modifications or repairs.
- Accidents, misuse, or improper use.
- Insufficient or incorrect maintenance.
- Normal wear and tear.
- No warranties, express or implied, are provided for tires or other parts not manufactured by Concept Industries Ltd.
- Warranties for third-party parts or accessories, if applicable, are provided by their respective manufacturers.
Liability Limitations
- Concept Industries Ltd. is not liable for special, direct, incidental, or consequential damages.
- Sole remedy under this warranty is repair or replacement of the defective part, at Concept Industries Ltd.'s discretion.
Additional Terms
- This warranty document represents the entire agreement between Concept Industries Ltd. and the purchaser.
- No employee or dealer is authorized to provide additional warranties on behalf of Concept Industries Ltd.
- Concept Industries Ltd. reserves the right to make changes to product design or materials without notice.
- Changes do not apply to products sold before modifications.
Warranty Claims
For assistance, contact Concept Industries Ltd.